General Terms and Conditions (T&C)
§ 1 Scope & Customer Information
These General Terms and Conditions (T&C) govern the relationship between us, DAJB Hamburg GmbH, and you as our customer (whether you are a consumer or a business entity) when you shop at WLAN-Shop24.de.
We do not recognize any conflicting or deviating terms provided by you unless we have expressly agreed to them. The contract language is German.
§ 2 How the Contract is Formed
- Our product displays in the online shop represent binding offers for you to purchase the goods.
- The path to your order: You can place your desired items in the shopping cart without obligation. During the checkout process, we will ask for your details, preferred payment method, and delivery options. The contract is officially concluded only when you click the order button. A contract can also be concluded via fax.
§ 3 Storage of Your Order Data
We store your order details, including all specifics (e.g., type of product, price, etc.). We will send the T&C to you via email, but you can also access them at any time on our website.
Tip for registered customers: If you have a customer account with us, you can conveniently view and manage your past orders via your personal login area.
§ 4 Correction Notes
Made a mistake? No problem. Before you finalize your order, you can correct or delete your entries at any time. We will guide you through the process step-by-step and show you where you can make changes.
If you wish to cancel the process entirely, simply close your browser window.
§ 5 Retention of Title
The delivered goods remain our property until full payment has been received.
§ 6 Warranty & Liability for Defects
Statutory warranty rights apply to our goods. However, there are a few specific rules regarding time limits:
- Used goods (for consumers): Your claims for defects in used items expire one year after the goods have been delivered to you.
- Warranty for business entities: Your warranty claims for defects expire one year after the transfer of risk. The right of recourse according to § 478 BGB (German Civil Code) is also excluded here.
Important: These limitations do not apply to claims for damages, defects that we have maliciously concealed, or claims arising from a guarantee we have provided regarding the quality of the item. In these cases, the full statutory limitation periods apply.
§ 7 Limitation of Liability
We are liable for our obligations - that is clear. However, we exclude liability for slightly negligent breaches of duty, provided these do not concern essential contractual obligations (duties that are necessary for the fulfillment of the contract, such as the delivery of defect-free goods).
No limitation of liability exists in the following cases:
- Damage resulting from injury to life, body, or health.
- Claims under the Product Liability Act (ProdHaftG).
- Specific guarantees that we have provided to you.
This applies equally to our legal representatives and vicarious agents.
Cancellation Policy
Your Right of Cancellation
You have the right to cancel this contract within thirty days without giving any reason.
The cancellation period is thirty days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of cancellation, you must inform us of your decision by means of a clear statement (e.g., a letter sent by post, fax, or email):
DAJB Hamburg GmbH
Farmsener Landstrasse 2, 22359 Hamburg, Germany
Phone: +49-40-605902410
Fax: +49-40-605902419
Email: hallo@wlan-shop24.de
You may use the attached model withdrawal form for this purpose, but it is not mandatory. Alternatively, you can also electronically fill out and submit the form or another clear statement on our website: https://www.wlan-shop24.de/wr-formular.
If you make use of this option, we will immediately send you a confirmation (e.g., by email) of receipt of such a cancellation. To meet the deadline, it is sufficient for you to send the notification before the cancellation period has expired.
Effects of Cancellation
If you cancel this contract, we shall reimburse to you all payments received from you, including delivery costs (with the exception of supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us).
The repayment will be made immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this repayment.
We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must send back or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
- Return shipping costs: You bear the direct costs of returning the goods.
- Compensation for value: You only have to pay for any diminished value of the goods if this value loss is due to handling of the goods that was not necessary to check the condition, properties, and functioning of the goods.
Exclusion of the Right of Cancellation
The right of cancellation does not exist for contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by you is decisive, or which are clearly tailored to your personal needs.